Smooth Sensors Limited ("Smooth Sensors") provides Products and Services that help create healthier and more comfortable indoor environments for learning, working, and living. This Privacy Policy describes Smooth Sensors' practices in relation to any Personal Data (as defined below) that we may collect.

We've tried to keep this Privacy Policy simple and clear so that it is easy to understand. If you have any questions, concerns, or complaints about this Privacy Policy or our practices, or if you want to report something you believe to be a violation of our commitments, then please contact us by email to support@smoothsensors.io and we will reply to you as soon as we can.

 

PERSONAL DATA

We regard "Personal Data" as any information that allows someone to identify or contact you, including, for example, your name, address, telephone number, email address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data.

We collect Personal Data that you provide to us directly, for example through your use of our Products and Services (including any smartphone apps we may offer), through your use of this or any other website we own or maintain, or because you have directly contacted us with an inquiry or to ask for help or support.

We do not intentionally gather Personal Data from visitors or users who are under the age of 16. If we learn that any Personal Data we hold relates to a child under the age of 16 then we will delete the information as soon as we can. If you believe we may have any Personal Data from a child under 16 then please contact us by email to support@smoothsensors.io.

 

HOW WE USE PERSONAL DATA

We may use your Personal Data in the following ways:

  • 1. To provide you with the Smooth Sensors Products and Services that you have requested, including, for example, through the creation of the user accounts and/or profiles that you may need to access and use our Products and Services;

  • 2. To contact you in relation to our Products and Services - for example to send you email with instructions, usernames, and security credentials, or to send you reminders, notifications, and maintenance advisories;

  • 3. To personalise and/or improve the quality of your experience when you are using our Products and Services, our websites, or otherwise interacting with us;

  • 4. To send you newsletters, surveys, offers, and other promotional materials related to Smooth Sensors, our Products and Services, and those of our partners;

  • 5. To develop insights that may help us to further develop and improve our Products and Services, and to possibly share these insights and trends with third parties in an aggregated, non-personally-identifiable form;

  • 6. As we believe necessary and appropriate, at all times acting reasonably, (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities; (c) to enforce our Privacy Policy; and (d) to protect our rights, privacy, safety, or property, and/or that of you or others.

 

 

YOUR RIGHTS

You have the right to request access to any of your Personal Data that we may hold, request we delete your Personal Data, request a correction to your Personal Data, or object to decisions we may make about the storage of your information.

In certain circumstances we may be required by law to retain your Personal Data, or may otherwise need to do so in order to continue providing you with Products and Services.

You may contact us anytime to opt-out of direct marketing communications or any new processing or transfer of your personal data that we may carry out beyond the original purpose. You should note that opt-out may prevent us from being able to provide further Products and Services to you.

If you wish to exercise any of these rights, please contact us at support@smoothsensors.io. In your request, please make clear: (i) what personal data is concerned; and (ii) which of the above rights you would like to enforce. For your protection, we may only implement requests with respect to the personal data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable and in any event, within one month of your request. Please note that we may need to retain certain information for record-keeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion.

 

CHANGES TO THIS PRIVACY POLICY

We review this Privacy Policy from time to time and may change it. If we change it then we will post the updated version on this page and modify the "Last Updated" date above.

Any non-material changes to this Privacy Policy will be effective as of the day they are posted. If we make any material changes in the way we use your Personal Data, we will notify you by sending you an email to the last email address you provided to us and/or by prominently posting notice of the changes on our website.

Any changes to this Privacy Policy will be effective upon the earlier of thirty (30) calendar days following our dispatch of an email notice to you or thirty (30) calendar days following our posting of notice of the changes on our website. These changes will be effective immediately for new users of Smooth Sensors' Products and Services.

Please note that at all times you are responsible for updating your Personal Data to provide us with your most current email address. In the event that the last email address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the email containing such notice will nonetheless constitute effective notice of the changes described in the notice.

If you do not wish to permit changes in our use of your Personal Data, you must notify us prior to the effective date of the changes that you wish to deactivate your account. Continued use of our website(s), apps or any of our Products and Services following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

Last Updated: March 19, 2019

Smooth Sensors Privacy Policy.